Good care includes transportation. Good care requires being able to access it. Lack of access to reliable transportation is a significant barrier to care for many Medicaid beneficiaries across New Jersey. The failure to get patients to specialty and primary care appointments due to unreliable transportation results in missed appointments, overuse of acute services emergency department, and contributes to high no-show rates and financial losses for hospitals. The GCC is working with the state, consumer advocates, and consumers to improve non-emergency Medicaid transportation.
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